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THE CITY OF GRAND PRAIRIE HAS INTRODUCED A NEW ONLINE WATER UTILITY CUSTOMER SERVICE PORTAL THAT PROMISES TO MAKE MONITORING AND PAYING YOUR WATER BILL AS FAST AND CONVENIENT AS EVER.IT OFFERS OUR CUSTOMERS THE ABILITY TO HAVE A ONE-STOP SHOP TO BE ABLE TO ACCESS ALL INFORMATION RELATED TO THE WATER PORTAL, AND SO CUSTOMERS CAN ACCESS BILLING INFORMATION, STATEMENTS, PRIOR PAYMENTS, EVEN THEIR WATER CONSUMPTION, THE HISTORICAL USAGE MONTH OVER MONTH.
EXISTING CUSTOMERS THAT ARE ENROLLED IN THE AUTOPAY SYSTEM WILL NEED TO RE-ENROLL USING THE NEW ONLINE PORTAL TO MAINTAIN THEIR RECURRING PAYMENTS, AS WELL AS GETTING INSTANT ACCESS TO ALL THE OTHER AVAILABLE INFORMATION.
THE EASY STEP-BY-STEP PROCESS STARTS WITH LOCATING YOUR NEW OR EXISTING ACCOUNT NUMBER AND THEN FOLLOWING THE PROMPTS.
AND ALTHOUGH THE OPTIONS TO PAY BY MAIL OR IN PERSON BY GOING TO CITY HALL ARE ALWAYS AN ALTERNATIVE, THE EASE, CONVENIENCE, AND SPEED OF THE NEW AND IMPROVED ONLINE PORTAL IS SOMETHING THE CITY IS ENCOURAGING EVERYONE TO CONSIDER.
WITH ALL OF OUR IN-PERSON, YOU MAY HAVE A WAIT.
IT'S ALSO YOU'RE LIMITED TO BE ABLE TO DO BUSINESS BETWEEN EIGHT AND FIVE, WHEREAS OUR ONLINE PORTAL OFFERS A 24 HOUR SOLUTION IF YOU NEED TO ACCESS IT EARLY IN THE MORNING BEFORE YOU GO TO WORK, OR AFTER FIVE WHEN YOU GET OFF.
IT'S ALWAYS AVAILABLE FOR YOU AT YOUR FINGERTIPS.
GRAND PRAIRIE'S NEW WATER UTILITY CUSTOMER SERVICE PORTAL IS NOW ONLINE.
FOR INFORMATION AND DETAILED ASSISTANCE, PLEASE VISIT GPTX.ORG/NEW UTILITY PORTAL.